Privacy Policy

We collect the following types of information when you access or use the E-Hub Core platform:

Personal Information

• Name
• Email address
• Phone number
• Account registration and verification details

Payment Information

• Payment details may be requested for optional third-party tools or services.
• All payments are processed securely through third-party providers.
• E-Hub Core does not store payment information on its servers.

Non-Personal & Technical Information

• Login and access activity
• Platform usage and interaction logs
• IP address, browser type, device information
• System and security logs

Customer Communication

• Support inquiries and service requests
• Verification and approval communications
• Platform notifications and updates

We use collected information to:

• Verify identity, role, and client association
• Grant and manage appropriate platform access
• Communicate approvals, updates, and support messages
• Improve platform performance, reliability, and security
• Maintain operational records
• Comply with legal and regulatory obligations

Text Message Program Terms & Conditions

By opting into SMS communications from E-Hub Core, you agree to receive text messages related to:

• Account verification
• Platform access updates
• Support notifications
• Operational and security alerts

Opt-In & Consent

• Messages are sent only to users who explicitly opt in.
• Timestamped consent records are securely maintained.
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable regulations.

Opt-Out Instructions

• Reply "STOP" to cancel SMS messages at any time.
• You will receive a final confirmation message.
• Opt-out requests are processed immediately.

Message Frequency & Content

• Message frequency varies based on your interaction with E-Hub Core.
• Messages are strictly related to platform operations and services.
• Promotional messages are not sent without explicit consent.

Help & Support

• Reply "HELP" for assistance.
• Or contact [email protected] during business hours.

Carrier Disclaimer

• Message and data rates may apply.
• Carriers are not responsible for delayed or undelivered messages.
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

SMS Data Protection Statement

Note: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with subcontractors that support core services (e.g., SMS delivery providers). Text messaging opt-in data and consent records are never shared for unrelated purposes.

We do not sell, rent, or trade personal information. Information may be shared only with:

• E-Hub Core internal operational teams for client or team member verification.
• Authorized internal operational teams.
• Trusted third-party service providers strictly required for platform functionality.

All service providers are contractually required to maintain confidentiality and data security. Text messaging opt-in data and consent records are excluded from all sharing categories except SMS delivery providers.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent records are not shared with any third parties except as necessary to provide SMS delivery services.

We implement reasonable administrative, technical, and physical safeguards, including:

• Encrypted data transmission
• Secure access controls
• Authentication and authorization mechanisms
• Regular security monitoring and updates

Despite these measures, no system can be guaranteed 100% secure.

Information is retained only as long as necessary to:

• Provide and maintain services
• Support operational and verification processes
• Meet legal, regulatory, or compliance requirements

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections
• Request deletion (subject to operational or legal limitations)
• Withdraw consent for future communications

Requests may be submitted to: [email protected]

Our website/platform may contain links to third-party websites or tools. We are not responsible for the privacy practices of those third parties. This Privacy Policy applies only to information collected by E-Hub Core through ehubcore.com and related services we operate.

We may update this Privacy Policy periodically. The most current version will always be available with the updated effective date.

We use cookies and similar tracking technologies (such as pixels, web beacons, and local storage) to enhance user experience, analyze website traffic, maintain security, and improve our services.

Cookies and tracking tools help us to:

• Remember user preferences and settings.
• Keep you signed in (where applicable) and maintain session security.
• Understand how visitors interact with our website and Platform.
• Detect and prevent fraud, abuse, and unauthorized access.
• Measure the effectiveness of website features and communications (analytics).

Third-Party Tools

We may use third-party services (such as analytics providers) to collect non-personally identifiable information about website usage (for example: pages visited, time on site, device type, browser type, and general location derived from IP address). These providers may set their own cookies or similar identifiers subject to their own privacy policies.

Your Choices / Managing Cookies

You can manage or disable cookies through your browser settings (block or delete cookies). If you disable cookies, some features of the website or Platform may not function properly.

Consent

By continuing to use our website, you consent to our use of cookies and similar technologies as described in this section.